Alfa Romeo

Allams

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Terms and Conditions

Finance facilities advertised are available to anyone aged 18 or over, subject to status. A guarantee and/or indemnity may be required. Written quotations available on request from Alfa Romeo Financial Services, PO Box 108, Leeds, LS27 0WU. Alfa Romeo Financial Services is a trading style of Fiat Auto Financial Services who are authorised and regulated by the Financial Services Authority for General Insurance.

This policy summary does not contain the full terms and conditions of the policy. These can be found in the policy document.

Copies are available on request and will be sent to you once your application has been accepted by the insurer.

ENQUIRIES AND COMPLAINTS

Customer Service
A copy of our complaints procedure is available to all policyholders on request from:

The Customer Service Manager
Sterling Insurance Group Limited
50 Kings Hill Avenue
Kings Hill, West Malling
Kent, ME19 4JX
Telephone: 0870 169 1072

Any enquiry or complaint you may have regarding this policy should be made to The Customer Service Manager, at the address given above.

If you remain dissatisfied you may refer your complaint to:

The Financial Ombudsman Service
South Quay Plaza
183 Marsh Wall
London, E14 9SR
Telephone: 0845 080 1800

Please note that the Financial Ombudsman Service will normally only consider a complaint once we have issued a final decision. This will not affect your legal rights.
Financial Services Compensation Scheme

If we are unable to meet our liabilities, you may be entitled to compensation from the Financial Services Compensation Scheme. The first £2000 of a claim or policy is protected in full. Above this threshold, 90% of the rest of the claim or policy will be met. Further information can be obtained from:

The Financial Services Compensation Scheme
7th Floor, Lloyds Chambers
Portsoken House
London, E1 8BN

OTHER IMPORTANT INFORMATION

Sterling Insurance Company Limited is a private company limited by shares incorporated in England under registered number 498605. It underwrites general insurance business.
Sterling Life Limited is a private company limited by shares incorporated in England and Wales under registered number 911235.

It underwrites long term insurances business.

The head and registered office of Sterling Insurance Company Limited and Sterling Life Limited is at Ambassador House, Paradise Road, Richmond upon Thames, Surrey, TW9 1SQ.

Sterling Insurance Company Limited and Sterling Life Limited is authorised and regulated by the Financial Services Authority.

Sterling Insurance Company Limited appears on the Financial Services Authority's (FSA) Register under number 202012 and Sterling Life Limited as 202178.

We propose to choose English law as the law applicable to the contract unless you and we agree another law before the start date. The policy terms and conditions and other information we are required to supply will be supplied in English. We will communicate with you in English throughout duration of the policy, unless you and we agree otherwise.

PAYMENT PROTECTION PLAN - SUMMARY OF COVER

Am I eligible to take out this cover?

On the start date of the policy you must:

  • be the customer whose name is shown first in the agreement
  • be a UK resident
  • be aged over 18 and under 65 years of age and not reach 70 years of age before the repayment date of your agreement
  • be in work if you have chosen accident/sickness or involuntary unemployment benefit.

If you have joint cover, you must both:

  • be named in the agreement
  • be a UK resident
  • be aged over 18 and under 65 years of age and not reach 70 years of age before the repayment date of your agreement
  • be in work if you have chosen accident/sickness or involuntary unemployment benefit.

What are the benefits?

Life benefit - We will pay the settlement figure to the lender if you die during the period of cover. If you have joint cover we will pay the settlements figure only on the death of the first of you to die.

Critical illness benefit - We will pay the settlement figure to the lender if you are diagnosed with or operated on for a critical illness as specified in the policy.
If you have joint cover we will pay the settlement figure only on the first diagnosis of, or operation for, a critical illness.

Accident/sickness benefit - If you are unable to work for 14 days or more due to accident or sickness, we will pay the lender a monthly benefit equal to your monthly repayment for as long as you are unable to work.
If you have a joint cover, please note that we will only pay one monthly benefit even if both of you are unable to work.

Involuntary Unemployment benefit - If you are unemployed for 30 days or more we will pay the lender a monthly benefit equal to your monthly repayment for up to 12 months as long as you remain unemployed.
If you have joint cover, please note that we will only pay one monthly benefit even if both of you are unemployed.

GAP PLAN - SUMMARY OF COVER

Am I eligible to take out this cover?

You can take out the policy if you:

  • Live in the UK
  • Are aged 18 or over

Your car must be covered by a motor insurance policy. This does not have to be a fully comprehensive policy, but please note that if you have a third party motor insurance only, and you suffer a total loss due to your own fault, you will not be able to benefit under this policy.


Please check the eligibility section on the front of the policy document for more details.
Cover is available for private cars only. Please see the definition of "Insured Vehicle" in Part 6 of the policy document for more details.

What are the benefits?

If your car becomes subject to a total loss, your motor insurance policy will normally only pay you the market value of the vehicle, not the amount you paid for it.

Guaranteed Asset Protection Plus (GAP Plus) Insurance aims to cover the shortfall between the amount you receive from your insurer in the event of total loss and the amount you paid for your car. If you have a finance agreement on the vehicle and the amount you need to settle that agreement is greater, we will pay the difference between the motor insurance payment and the settlement figure under the finance agreement.


We will pay the settlement figure to the lender if you die during the period of cover. If you have joint cover we will pay the settlements figure only on the death of the first of you to die.

Allams

12 Felstead Road
Longmead Business Park
Epsom
Surrey
KT19 9AS

New Car Sales: 08444 708 276
Parts: 08433 838 294
Service: 08433 838 294
Used Car Sales: 08433 835 944

Fax: 01372 741010

OPENING TIMES

New Car Sales

Location Map

Mon 08.30-18.00
Tue 08.30-18.00
Wed 08.30-18.00
Thu 08.30-18.00
Fri 08.30-18.00
Sat 09.00-17.00
Sun 10.00-16.00

Parts

Location Map

Mon 08.00-17.30
Tue 08.00-17.30
Wed 08.00-17.30
Thu 08.00-17.30
Fri 08.00-17.30
Sat 08.30-13.00
Sun Closed
Service

Location Map

Mon 08.00-18.00
Tue 08.00-18.00
Wed 08.00-18.00
Thu 08.00-18.00
Fri 08.00-18.00
Sat 08.00-13.00
Sun Closed
Used Car Sales

Location Map

Mon 08.30-18.00
Tue 08.30-18.00
Wed 08.30-18.00
Thu 08.30-18.00
Fri 08.30-18.00
Sat 09.00-17.00
Sun 10.00-16.00

NEWS & EVENTS

13.03.2014
4C Deposits now being taken!!